Sales Representatives of Services
Overview
Sales Representatives of Services sell various services to individuals or businesses. They may describe different service options and help resolve any client issues that arise.
Did you know?
While a university degree isn't always required, completing a Certificate IV in Sales or a Diploma of Business can provide valuable skills. Many employers also value relevant experience and strong communication abilities over formal qualifications.
At a Glance
Median Wage
$82,000 Avg/yr
Growth
Stable
Key Responsibilities
- Promotes and sells their company's products and services
- Acquires and updates knowledge of employer's and competitors' goods and services, and market conditions
- Uses directories and other sources to compile lists of prospective business clients
- Visits clients and retail outlets to establish selling opportunities
- Quotes prices and credit terms, records orders and arranges deliveries
- Follows up clients and ensures satisfaction with goods and services and resolves any problems
- Monitors clients' changing needs and competitor activity and reports on these developments to sales and marketing management
- Prepares sales reports
- Maintains and submits records of business expenses incurred
Career Considerations
Educational Pathways in Australia
While a university degree isn't always required, completing a Certificate IV in Sales or a Diploma of Business can provide valuable skills. Many employers also value relevant experience and strong communication abilities over formal qualifications.
Essential Skills for Success
Develop strong communication, negotiation, and relationship-building skills during high school. Understanding customer psychology and being comfortable with technology platforms will give you a competitive advantage in modern sales environments.
Career Growth Opportunities
Sales representatives can advance to senior sales roles, account management positions, or sales management. Many successful entrepreneurs start their careers in sales, learning valuable business and customer relationship skills.