Secretaries and Administrative Assistants
Overview
Secretaries and Administrative Assistants perform essential office tasks like drafting letters, scheduling appointments, and organising both paper and electronic files. They also provide information to callers, ensuring smooth day-to-day operations.

Did you know?
This role offers excellent entry-level opportunities for school leavers, with many positions available across various industries including healthcare, education, government, and private businesses throughout Australia.
At a Glance
Median Wage
$62,000 Avg/yr
Growth
Stable
Top Skill
Monitoring
Key Responsibilities
- Liaises with other staff to arrange meetings, and to gain and provide information
- Prepares reports, briefing notes and correspondence, and proofreads work for typographical and grammatical errors
- Maintains appointment diaries and makes travel arrangements
- Processes incoming and outgoing mail, files correspondence and maintains records
- Answers telephone calls, responds to inquiries and redirects callers
- Takes and transcribes dictation of letters and other documents
- Greets visitors, ascertains nature of business and directs visitors to appropriate personal
- May implement management decisions and maintain records of meetings
- May handle bookkeeping and petty cash functions
Career Considerations
Entry-Level Career Opportunities
This role offers excellent entry-level opportunities for school leavers, with many positions available across various industries including healthcare, education, government, and private businesses throughout Australia.
Skills Development and Training
Consider completing a Certificate III or IV in Business Administration through TAFE or other registered training organisations to gain practical skills and improve employment prospects.
Career Progression Pathways
With experience and additional training, you can advance to senior administrative roles, executive assistant positions, or specialise in areas like human resources or project coordination.