Mail Processing Clerks
Mail processing clerks sort and prepare millions of letters, packages, and parcels for delivery using high-tech equipment like computer scanners and voice-recognition systems. You'll work with bar-code sorters and optical character readers to route mail to the right destinations, help customers at service windows, and train new team members. This job combines technology skills with customer service in a fast-paced environment where accuracy and teamwork are essential. Many clerks work flexible schedules and can advance to supervisory roles with experience.
Did you know?
Mail handling technicians must be prepared for physically demanding work including lifting heavy packages, standing for long periods, and working in various weather conditions.
At a glance
Typical average pay
$57,100 Avg/yr
Growth
Stable
Top skill
Monitoring
Things to consider
Job Security and Industry Changes
While USPS provides stable employment, the postal industry faces ongoing challenges from digital communication trends and increased competition from private delivery services.
Federal Benefits and Advancement Opportunities
USPS positions typically offer comprehensive federal benefits including health insurance, retirement plans, and potential for advancement to supervisory or specialized roles.
Key responsibilities
Open and label mail containers.
Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.
Clear jams in sorting equipment.
Sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.
Search directories to find correct addresses for redirected mail.