Medical and Health Services Managers
Overview
Medical and Health Services Managers are the behind-the-scenes leaders who keep hospitals, clinics, and healthcare facilities running smoothly. They handle everything from managing budgets and hiring staff to ensuring their facility follows healthcare laws and regulations. These professionals use modern healthcare technology and data management systems to track patient services, coordinate between different departments, and make sure patients receive quality care. Strong leadership, business, and communication skills are essential, and most managers have a bachelor's degree in health administration, business, or a related field.

Did you know?
Must stay current with complex federal and state healthcare regulations including HIPAA, Joint Commission standards, and CMS requirements that frequently change.
At a Glance
Median Wage
$115,823.73 Avg/yr
Growth
Fast Growing
Top Skill
Management of Personnel Resources
Key Responsibilities
- Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
- Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
- Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
- Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
- Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.
- Develop instructional materials and conduct in-service and community-based educational programs.
- Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
- Establish objectives and evaluative or operational criteria for units managed.
- Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
- Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
- Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
- Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
- Develop and implement organizational policies and procedures for the facility or medical unit.
- Direct or conduct recruitment, hiring, and training of personnel.
- Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
- Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
- Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
- Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
Career Considerations
Regulatory Compliance Expertise
Must stay current with complex federal and state healthcare regulations including HIPAA, Joint Commission standards, and CMS requirements that frequently change.
Healthcare Technology Proficiency
Need strong understanding of electronic health records, healthcare information systems, and emerging digital health technologies to optimize operations.
Financial Management Skills
Must effectively manage budgets and control costs while maintaining quality care in America's expensive healthcare environment with complex reimbursement models.