Retail Loss Prevention Investigators

Key Responsibilities

• Conduct employee background investigations and review reports with operational or human resources managers.
• Prepare written reports on investigations.
• Testify in civil or criminal court proceedings.
• Inspect buildings, equipment, or access points to determine security risks.
• Identify and report safety concerns to maintain a safe shopping and working environment.
• Apprehend shoplifters in accordance with guidelines.
• Conduct store audits to identify problem areas or procedural deficiencies.
• Identify and report merchandise or stock shortages.
• Recommend methods to reduce potential financial fraud losses.
• Collaborate with law enforcement agencies to report or investigate crimes.
• Implement or monitor processes to reduce property or financial losses.
• Verify proper functioning of physical security systems, such as closed-circuit televisions, alarms, sensor tag systems, or locks.
• Direct work of contract security officers or other loss prevention agents.
• Respond to critical incidents, such as catastrophic events, violent weather, or civil disorders.
• Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management.
• Investigate known or suspected internal theft, external theft, or vendor fraud.
• Train establishment personnel in loss prevention activities.
• Coordinate with risk management, human resources, or other departments to assist in company programs, investigations, or training.
• Maintain documentation or reports on security-related incidents or investigations.
• Perform covert surveillance of areas susceptible to loss, such loading docks, distribution centers, or warehouses.
• Recommend new or improved processes or equipment to reduce risk exposure.